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input{border:1px solid var(--line);width:100%;min-height:40px;color:var(--ink);font:inherit;background:#fff;border-radius:6px;padding:0 11px;font-size:13px}.profile-form input:focus{outline-offset:1px;border-color:#276f80;outline:2px solid #b9d4d5}.profile-role{border-top:1px solid #e3ebec;border-bottom:1px solid #e3ebec;gap:4px;padding:12px 0;display:grid}.profile-role span{color:#81909a;letter-spacing:1px;font-size:10px;font-weight:700}.profile-role strong{color:var(--ink);font-size:13px}.profile-message{color:#276f80;margin:0;font-size:12px;font-weight:700}.profile-actions{flex-wrap:wrap;gap:9px;display:flex}.settings-actions{gap:16px;display:grid}.settings-actions .card-header{margin-bottom:0}.settings-action-list{flex-wrap:wrap;gap:10px;display:flex}.sla-policy-list{gap:12px;margin-top:18px;display:grid}.sla-policy-row{border-top:1px solid var(--line);grid-template-columns:minmax(170px,.65fr) minmax(280px,1.6fr);align-items:start;gap:14px;padding:12px 0;display:grid}.sla-policy-main strong,.sla-policy-main span{display:block}.sla-policy-main strong{font-size:13px}.sla-policy-main span{color:var(--muted);margin-top:3px;font-size:11px}.sla-policy-inputs{grid-template-columns:repeat(4,minmax(80px,1fr));gap:8px;display:grid}.sla-policy-inputs label{color:#63747d;text-transform:uppercase;gap:5px;font-size:10px;font-weight:700;display:grid}.sla-policy-inputs input{border:1px solid var(--line);width:100%;min-height:34px;color:var(--ink);border-radius:5px;padding:0 8px;font-size:12px;font-weight:700}.sla-policy-controls{gap:10px;display:grid}.support-schedule{grid-template-columns:minmax(110px,1.2fr) repeat(2,minmax(80px,.6fr)) minmax(170px,1fr) minmax(78px,.45fr);align-items:end;gap:8px;display:grid}.support-schedule label{color:#63747d;text-transform:uppercase;gap:5px;font-size:10px;font-weight:700;display:grid}.support-schedule input{border:1px solid var(--line);width:100%;min-height:34px;color:var(--ink);border-radius:5px;padding:0 8px;font-size:12px;font-weight:700}.support-days{grid-template-columns:repeat(7,1fr);gap:4px;display:grid}.support-days button{border:1px solid var(--line);color:#63747d;background:#fff;border-radius:5px;min-height:34px;font-size:11px;font-weight:800}.support-days button.selected{color:#153039;background:#e6f0ef;border-color:#276f80}.support-active{grid-template-columns:auto 1fr;align-items:center;min-height:34px}.support-active input{width:auto;min-height:auto}.billing-rule-list{gap:12px;margin-top:18px;display:grid}.billing-rule-row{border-top:1px solid var(--line);grid-template-columns:minmax(170px,.65fr) minmax(280px,1.6fr);align-items:start;gap:14px;padding:12px 0;display:grid}.billing-rule-inputs{gap:8px;display:grid}.billing-rule-item{grid-template-columns:minmax(130px,1.2fr) minmax(100px,.7fr) minmax(72px,.35fr) minmax(78px,.35fr);align-items:end;gap:8px;display:grid}.billing-rule-item span{color:var(--ink);font-size:12px;font-weight:700}.billing-rule-item label{color:#63747d;text-transform:uppercase;gap:5px;font-size:10px;font-weight:700;display:grid}.billing-rule-item input{border:1px solid var(--line);width:100%;min-height:34px;color:var(--ink);border-radius:5px;padding:0 8px;font-size:12px;font-weight:700}@media (width<=900px){.settings-shell{grid-template-columns:1fr}.settings-nav{position:static}}@media (width<=760px){.settings-grid,.sla-policy-row,.support-schedule,.billing-rule-row,.billing-rule-item{grid-template-columns:1fr}.sla-policy-inputs{grid-template-columns:repeat(2,minmax(80px,1fr))}.audit-toolbar,.audit-pagination{flex-direction:column;align-items:flex-start}}.help-view{gap:18px;display:grid}.help-heading .eyebrow{color:#87969e;margin-left:0}.help-heading h1{margin:0 0 6px;font-size:28px}.help-heading p:not(.eyebrow){color:var(--muted);margin:0;font-size:14px}.help-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;display:grid}.help-panel{border-radius:7px;flex-direction:column;align-items:flex-start;min-height:230px;padding:22px;display:flex}.help-icon{border-radius:6px;place-items:center;width:40px;height:40px;margin-bottom:18px;display:grid}.help-icon.coral{color:var(--coral);background:#fbe4df}.help-icon.blue{color:var(--blue);background:#e3efff}.help-icon.green{color:var(--green);background:#e1f3ec}.help-panel h2{margin:0 0 8px;font-size:17px}.help-panel p{color:var(--muted);margin:0 0 18px;font-size:13px;line-height:1.55}.help-panel button{margin-top:auto}.help-faq{border-radius:7px;padding:22px}.help-faq-list{gap:0;margin-top:16px;display:grid}.help-faq-list article{border-top:1px solid #e3ebec;padding:15px 0}.help-faq-list h3{margin:0 0 5px;font-size:14px}.help-faq-list p{color:var(--muted);margin:0;font-size:13px;line-height:1.55}@media (width<=1050px){.help-grid{grid-template-columns:1fr}.help-panel{min-height:0}}
